Core Outputs Ensure seamless client support by meeting or exceeding service-level objectives. Provide mentorship and technical guidance to team members, fostering growth and knowledge sharing. Lead development initiatives related to: New client requirements System enhancements and process automation Innovation requests Scripting and infrastructure as code (Ia C) Identify skill gaps within the team and coordinate training initiatives to address them. Conduct regular assessments of Dev Ops processes, implementing improvements where necessary. Deliver structured monthly reports covering team performance, client concerns, and project progress. Ensure adherence to best practices in CI/CD and infrastructure automation. Build solutions and solve problems for clients. Essential Strong understanding of CI/CD pipelines, Ansible, Docker, and infrastructure automation. Proficiency in scripting and development: Node JS, Perl, Bash, Python, PHP. Version control and collaboration: Git, Jira. Configur...