A leading telecommunications solutions provider is seeking a Senior Support Engineer to ensure the support and operation of customized telecommunications solutions. Candidates must have a Bachelor’s degree and at least 5 years of experience in technical support, particularly within the telecom sector. Responsibilities include troubleshooting complex issues, mentoring junior engineers, and maintaining high customer satisfaction levels. This position demands expertise in telecom protocols, strong technical skills in Linux/Unix, and experience with cloud environments like AWS or Azure.
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