Position Overview
Support citywide document management as a Senior Document Management Specialist in Microsoft 365 based in Toronto. Ensure operational excellence and user engagement in SharePoint environments.
A large municipal project is seeking a Senior Application Specialist experienced in managing M365/SharePoint Document Management Solutions. With over 10 years in application support, you will focus on incident resolution and SharePoint administration to maintain a stable platform. Your expertise will be paramount in enhancing the user experience.
Key Responsibilities:
β’ Facilitate rollout and operational management of M365/SharePoint
β’ Address user issues and triage incidents effectively
β’ Manage ServiceNow tickets for efficient service delivery
β’ Administer SharePoint sites regularly and provide guidance
β’ Collaborate with technical teams for a stable environment
Requirements:
β’ 10+ years in application support and admini...