Location: Singapore
Employment Type: Permanent / Contract

Overview

We are seeking an experienced Senior End User Computing (EUC) / Desktop Support Engineer with over 10 years of enterprise IT support experience to provide advanced technical support across desktop, laptop, mobile devices, collaboration tools, and end-user infrastructure. The ideal candidate will possess strong troubleshooting skills, hands-on experience with SCCM, JAMF, Windows and macOS environments, and a customer-centric approach in supporting enterprise users and VIP stakeholders.

Key Responsibilities

• Provide Level 2/Level 3 technical support for desktops, laptops, operating systems, software applications, and peripherals.
• Perform device imaging, deployment, configuration, migration, and upgrades using SCCM and related deployment tools.
• Manage macOS devices including MacBook and iMac imaging, configuration, and troublesh...