Vertiv in Santa Catarina, Nuevo León, is looking for a technical support specialist to provide expert assistance related to end-user devices, including laptops and desktops. Ideal candidates will have strong experience in Windows operating systems, SCCM, and mobile device management along with excellent bilingual communication skills.

The role involves hands-on support for various IT projects, ensuring user satisfaction and maintaining confidentiality. A Bachelor's degree and a solid understanding of networking and security principles are necessary.