Job Description

Purpose
The primary focus of the role is to assist team leader and manager in executing of daily routine preventive tasks, corrective tasks and assignment (within the required Service Level Agreement) required for the Infrastructure Operation and Maintenance of StarHub Fiber infrastructure, StarHub Ltd Fixed Transmission Network to provide Quality of Services (QOS) to our valuable customer.

Key responsibilities

1. Service provisioning of Dark Fiber (DF) services,
2. Carry out daily infrastructure operations and maintenance of StarHub’s fiber network and ensure continuous connectivity,
3. Able to work independently and give appropriate resolutions to share with team members to rectify the incidents and outages,
4. Liaise with vendors and cross-functional teams to implement projects and troubleshooting to resolve network faults,
5. Perform optical fiber system maintenance, troubleshooting and restoratio...