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Senior Engineer, Technical Service

Company

Lonza

Location

Sagamihara, Kanagawa

Posted

June 07, 2026

Position Overview

The Technical Service Engineer provides proactive and reactive technical support to customers, ensuring optimal capsule filling performance and contributing to customer satisfaction and business growth. The role supports adoption of products and equipment through trials, troubleshooting, and post-installation services.

What you will get:

  • An agile career and dynamic working culture.Β 

  • An inclusive and ethical workplace.Β 

  • Compensation programs that recognize high performance.Β 

  • Our full list of global benefits can be found here:

    What you will do

  • Deliver proactive technical service to prevent filling issues and improve productivity.

  • Provide troubleshooting support to resolve customer issues.

  • Conduct filling trials to support new product evaluation.

  • Perform internal machine evaluations to maintain quality.

  • Support commercial initiatives with t...

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