Senior Engineer, Managed Service Operations

ROLE DESCRIPTION SUMMARY

We are looking for a proactive and skilled Senior Engineer to join the Managed Service Operations Team in India. S/he will be responsible for quickly learning and mastering multi-orbit terminal and platform satcom systems and then imparting that knowledge to the shift teams. This role is essential to ensuring that the Managed Service Operations has the necessary technical expertise to resolve issues independently and operate efficiently. The Trainer will work closely with the Manager-Managed Service Operations, team leads, and engineers to develop and deliver comprehensive technical information, learning and certification programs. The ideal candidate will be responsible for creating comprehensive and accurate documentation for technical processes, engineering workflows and user/troubleshooting guides.

This position is ideal for someone who thrive...