HCL Technologies Limited is seeking an Administrator in Metro Manila responsible for managing end-user support and remote troubleshooting. The role involves providing high-quality technical support, ensuring service level agreement (SLA) adherence, and maintaining operational standards.

The ideal candidate should have 4-7 years of IT support experience, with strong skills in troubleshooting both Windows and Mac environments. This position is onsite, offering a shift-based work mode focused on customer operations.