Sharaf Shipping is looking for an experienced Senior Executive – Customer Service to join its shipping and logistics team in Dubai. This role is suitable for a customer-focused professional with strong industry knowledge and the ability to manage client requirements while supporting efficient logistics operations.

Key Responsibilities

• Manage customer service activities and ensure smooth communication with clients.
• Handle customer inquiries, requests, and operational follow-ups professionally.
• Coordinate with internal teams and stakeholders to ensure timely service delivery.
• Maintain accurate customer records, reports, and operational documentation.
• Resolve customer issues by providing effective solutions and timely updates.
• Support shipping and logistics operations through efficient coordination.

Requirements

• Bachelor's degree in Commerce, Logistics, or a related field.
• 3–5 year...