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Senior Executive, Fraud & Merchant Governance

Company

AirAsia

Location

Kuala Lumpur, Federal Territory of Kuala Lumpur

Posted

July 16, 2026

Position Overview

Job Description

YOUR ROLE AS A:

Senior Executive - Fraud & Merchant Governance, AirAsia Rewards


You will be responsible for safeguarding the integrity of our loyalty program by monitoring, detecting, and mitigating fraud across all operations. You will play a critical role in maintaining trust within our ecosystem, investigating suspicious activities, and ensuring our fraud processes remain robust and efficient.



WHAT YOU’LL CHAMPION:

  • Fraud Detection & Monitoring: Perform daily screening of new registrations, profile changes, points issuance, and redemption activities to identify suspicious patterns or potential abuse.
  • Investigation: Conduct end-to-end investigations for suspected fraud cases and develop comprehensive incident reports for management review.
  • Operational Resolution: Develop and execute new strategies or necessary actions to manage the identified threats...

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