Key Responsibilities

Training Management

• Leads the training department with clear direction, inspires trainer performance, and drives collective accountability for learner outcomes.

• Builds productive relationships with clients, regulatory bodies, and internal teams responds professionally to stakeholder needs and expectations

• Uses data and performance metrics to evaluate training effectiveness, identify gaps, and continuously improve programme quality.

• Conduct trainer briefings, 'train-the-trainer' sessions, and onboarding for newly assigned trainers.

• Conduct trainer observations to obtain feedback for improvement

• Allocate classrooms and deploy trainers based on intake sizes and subject expertise.

• Financial management, e.g. Submission of training hours to payroll department

• Demonstrates working know...