Position Overview

The Senior Facilities Manager (SFM) partners with the Regional Facilities Manager (RFM) to deliver operational excellence across a designated portfolio while developing high-performing facilities teams. This dual-focus role balances strategic people leadership with hands‑on property management to drive client satisfaction, team development, and alignment with JLL's standards.

Reporting Structure

• Reports to: Regional Facilities Manager (RFM)
• Direct Reports: Facilities Managers within the assigned region
• Matrix Relationships: Works collaboratively with Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services teams, Client Financial Services (CFS), and receives guidance from Client FM Leads

Core Responsibilities

People Leadership & Team Development

• Recruit, onboard, develop, and retain a high-caliber facilities management team
• Conduct...