Position Overview
Job Description
The Senior Facility Manager provides strategic and operational leadership across data center facilities, ensuring reliable operations, customer satisfaction, and compliance across all critical infrastructure. Reporting to the Regional Operations Director, this role oversees daily facility operations, vendor performance, customer implementations, and incident management within the assigned region.
Key Responsibilities
• Lead day-to-day data center operations and critical infrastructure performance
• Manage the regional relationship with third party facility partners, ensuring adherence to company's standards and procedures
• Oversee preventative and corrective maintenance programs and vendor compliance
• Serve as escalation lead for operational incidents, including RCA development and corrective actions
• Manage asset lifecycle tracking, capacity reporting, and forecasting
• Partner with Implementation, Sales, and internal teams to deliver on-time...