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Senior Field Representative, Support CIP

Company

Ricoh Americas Corporation

Location

Pittsburgh, PA

Posted

July 08, 2026

Position Overview

Senior Field Representative, Support CIP Position Profile
This position requires the solution technology level skills to work independently as a product/services solutions specialist in servicing and/or training on certain business support work area needs/offerings. Also includes new business and other various support functions as developed or assigned.

Job Duties and Responsibilities Technical

+ Performs product specialist solution skill services including configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise.
+ Performs full range of product repair, customer training, equipment, and workflow observation, and engages in problem solving sharing solutions to improve methods.
+ Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services.
+ Assembles/adjusts/maintains and shares expertise on products according to s...

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