Description

The Opportunity

As a Senior Field Service Engineer at Hitachi, Ltd., you will be a critical point of contact for our customers, providing expert technical support, installation, maintenance, and repair services for complex Hitachi systems and equipment in the field. You will ensure optimal performance and customer satisfaction through your technical expertise and problem‑solving skills.

How You’ll make an impact

• Perform complex installations, preventative maintenance, troubleshooting, and repair of Hitachi’s advanced industrial, medical, or IT systems (depending on specific business unit focus) at customer sites.
• Diagnose and resolve intricate hardware and software issues, leveraging diagnostic tools, technical documentation, and your deep product knowledge.
• Provide comprehensive technical support and training to customers on product operation, maintenance, and best practices.