JOB REF: 45973

Location: Dubai

Address: Rolex Tower, Sheikh Zayed Rd

The Job Opportunity

The main purpose of this position is to provide pragmatic and proactive day-to-day employee relations consulting/guidance for Serco People Managers, covering all areas of the employee lifecycle including performance, disciplinary, grievances, maternity/paternity, absence, restructuring, etc. You will manage cases successfully from beginning to resolution within the area of responsibility. Ensure complete query resolution and timely closure of cases.

Key accountabilities

• Provide a proactive and/or “on demand” advisory and consultancy service to people managers on a range of human resources issues, employee life cycle procedures and policies consistent with employee standards, legislation and guidelines.
• Analyse people related metrics, data and trends to make recommendations to Business Partners, and interventions with people...