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Senior Infrastructure & ITSM Platform Engineer Role

Company

NTT DATA North America

Location

ahuntsic north, qc

Posted

June 10, 2026

Position Overview

Join NTT DATA as a Senior Infrastructure and ITSM Platform Engineer in Ottawa with a hybrid working model. Focus on supporting an enterprise ITSM platform while driving modernization efforts through your technical expertise.

This position requires a proactive approach to maintain the stability, performance, and availability of the IFS Assyst platform. Collaborate with application teams and conduct crucial migration tasks to a modernized ITSM toolset, ensuring alignment with enterprise requirements and technology trends.

Key Responsibilities: β€’ Maintain Linux server infrastructure for IFS Assyst β€’ Plan and execute infrastructure upgrades efficiently β€’ Monitor and optimize server capacity and performance β€’ Support database operations and recovery procedures β€’ Implement ITSM toolset migration activities

Requirements: β€’ 5+ years in Linux system administration β€’ Proficient in managing enterprise platforms in complex environments β€’ 2+ years working with ITSM platfo...

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