Description
As an IT Infrastructure Engineer, you will implement and maintain critical IT infrastructure at your home site, reporting to the IT Manager. You work closely with business teams, colleagues, and remote support teams to deliver day-to-day support and meet operational needs. You serve as an escalation point for IT Support Technicians and remote teams on technical issues.

You are building technical depth across networking, systems administration, and infrastructure management. You execute projects with guidance and contribute to operational excellence through hands-on troubleshooting, proactive maintenance, and documentation.

Key job responsibilities

Technical Operations & Infrastructure
• Implement and maintain IT infrastructure across software and hardware environments
• Ensure networking and computing systems remain available during production hours
• Maintain all IT equipment at optimum performance; meet departmental KPIs and SLAs
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