Key Responsibilities

• Lead the planning and execution of technology and process improvement initiatives across multiple business functions.

• Identify opportunities for operational improvement through data analysis, stakeholder interviews, and process mapping.

• Gather, analyze, and document business requirements to support system implementations and enhancements.

• Work with internal developers and external vendors to define solution approaches and implementation plans.

• Define project scope, timelines, milestones, and task breakdown structures.

• Facilitate coordination between technical teams and business stakeholders to ensure alignment and timely delivery.

• Monitor project progress, risks, and issues, ensuring proper escalation and resolution.

• Produce key project documentation including project charters, business cases, requirement documents, and closure reports.

• Support continuous improvement of project deliver...