NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a Senior ITSM Platform Engineer to join our team in Ottawa, Ontario (CA-ON), Canada (CA).

Project Summary

The client requires professional services to support and maintain an enterprise ITSM platform based on IFS Assyst, including implementation of approved enhancements and ongoing system improvements. The role will also support migration activities to a modernized ITSM toolset (ITSMv2) and contribute to service improvement initiatives.

The environment is built on ITSM and ITIL best practices and includes integrated technologies such as Liferay, Java‑based components, and secure enterprise infrastructure across designated and classified domains. The contractor will be responsible for ensuring system stability, performance, and availab...