Production Support - Java II • Primary skills:Java,Process->Maintenance and Production Support process->PLM Production Support process,Springboot,Technology->Java->Core Java,Technology->Microservices->Microservices API Management • Lead end-to-end production support for critical applications, ensuring high availability, performance, and reliability across distributed environments. • Own and manage major incidents, including impact assessment, triage, coordination with multiple teams, communication, and timely resolution. • Analyze recurring incidents and production issues to identify root causes and drive permanent fixes and preventive measures. • Define and implement production support standards, runbooks, and operational procedures aligned with ITIL best practices. • Collaborate with development and architecture teams to design supportable, scalable, and resilient solutions for new and existing applications. • Oversee change, release, and deployment activities to minimize production ...