Key Responsibilities
Provide comprehensive legal secretarial and administrative support to attorneys handling RAF matters.
Manage RAF claim files from inception through to finalisation.
Draft, format, and prepare legal correspondence, pleadings, notices, and other legal documentation.
Liaise regularly with clients, attorneys, advocates, medical practitioners, experts, and third parties.
Communicate effectively with clients in English and African languages where required.
Schedule consultations, court dates, medico-legal assessments, and other appointments.
Maintain accurate records and ensure all client files are updated and compliant.
Monitor deadlines and follow up on outstanding documentation and reports.
Assist clients with queries and provide regular feedback regarding the progress of their claims.
Build and maintain trusted, professional relationships with clients throughout the often lengthy RAF claims process.
Ensure confidentiality a...