We are seeking an experienced Senior Microsoft 365 Engineer with deep expertise in Microsoft Teams to lead the design, operations, and continuous improvement of our enterprise collaboration platform. This role is responsible for end‑to‑end ownership of Microsoft Teams, including chat, meetings, voice, governance, security, automation, and integrations. The engineer will act as a technical lead and Tier‑3 escalation point, ensuring platform stability, security, and excellent user experience across the organization. The position works closely with Security, Compliance, End‑User Computing, and Infrastructure teams in a highly governed, enterprise environment.

Key Responsibilities:

Microsoft Teams Engineering & Operations

Own and manage Microsoft Teams services including Chat, Meetings, Channels, Apps, and Integrations

Design, configure, and support Teams Phone, Calling Plans, Direct Routing, and Operator Connect

Act as Tier‑3 escalati...