Position Overview
**Senior Machine Learning Engineer**
**The Opportunity**
Join John Hancock’s AI team and help transform the insurance experience through advanced analytics and intelligent automation. You’ll work at the intersection of business and technology to build scalable AI solutions that enhance customer experience, simplify processes, and drive smarter decisions.
As part of a global community of 260+ data scientists and AI professionals across Manulife, you’ll collaborate with experts worldwide on high-impact initiatives. We are on a transformation journey to remove complexity from financial services and make decisions easier for our customers.
**What You’ll Do**
+ Design, build, and operationalize machine learning models—from experimentation to scalable production systems (including classical ML, deep learning, and LLM-based solutions)
+ Develop and maintain end-to-end ML pipelines with CI/CD, monitoring, and model performance tracking
+ Lead ...