Lead and oversee Community Hospital Business Office operations, including patient billing, charging, collections, subsidies, financial counselling, and revenue processes
Ensure accurate, compliant, and timely billing, claims processing, account reconciliation, and ILTC billing operations
Drive workflow transformation, digitalisation, process improvements, and system enhancement initiatives to improve operational efficiency, strengthen controls, and optimise manpower utilisation
Lead CHCS/system transformation projects and operational readiness initiatives
Develop, lead, and strengthen the Business Office team to achieve operational excellence and service quality
Qualifications
min. Degree in Business, Finance, Healthcare Administration, or related discipline
Relevant experience in healthcare Business Office, billing, or operations management
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