Sector: Logistics | Express | Supply Chain | Information Technology Management Level: Senior Leadership Role Context This role sits at the core of business and IT integration, with responsibility for ensuring that technical services, infrastructure, and support functions operate seamlessly to support business continuity and performance. The successful candidate will play a critical leadership role in aligning IT service delivery with business objectives, ensuring system reliability, and driving continuous improvement across service, infrastructure, and support environments. Purpose of the Role The Senior Manager: Business & Technical Services will be responsible for leading and managing the delivery of business-critical IT services, infrastructure, and support operations within a complex, high-performance environment. The role focuses on: Ensuring high availability, performance, and reliability of IT systems and infrastructure Driving service excellence through effective IT service man...