Take on a crucial role at Pratt & Whitney Canada as a Senior Manager for Customer Engineering in Helicopter Programs in Longueuil, QC. Focus on managing client accounts and providing essential technical support and program oversight.
In this full-time, on-site position, you'll report to the Customer Engineering Manager. Your main responsibilities include leading customer engineering activities and coordinating troubleshooting during field incidents. Strong communication and project management skills are vital to effectively interface with representatives and ensure timely event resolution.
Key Responsibilities:
• Lead customer engineering activities from start to resolution
• Manage troubleshooting and logistics for field incidents
• Interface with Field Service Representatives regularly
• Ensure resolution through Investigative Process Teams
• Provide support for OEMs on key project initiatives
Requirements:
• Bachelor's degree with 10+ years in aerospace en...