Summary

Reporting to the Vice President of Financial Aid in a multi-campus environment, the Sr. Financial Aid Manager provides leadership and operational oversight for Return to Title IV (R2T4) and tuition refund processing at both West Coast University (WCU) and American Career College (ACC). This role serves as the institutional subject matter expert on all federal and state regulations governing R2T4 calculations, aid eligibility, withdrawal processing, and institutional refund requirements, ensuring compliance across all campuses and academic programs.

The Sr. Financial Aid Manager is responsible for leading highly regulated back-end financial aid operations, including oversight of accurate and timely R2T4 calculations, post-withdrawal disbursements, tuition refund determinations, reconciliation activities, and audit-ready documentation practices. This leader evaluates and recommends policy, procedural, and systems enhancements to improve operational efficienc...