Job Summary

The Specialist for Innovations & Systems Improvement supports the execution of process improvement initiatives, system rollouts, and operational enhancements that elevate retail efficiency. This role assists in data gathering, testing, documentation, training coordination, and post-implementation monitoring to ensure successful adoption of new tools and processes across stores.

The Specialist serves as an on-ground and office-based support resource for transformation activities, ensuring that RCOE teams and store operations receive the system and process improvements needed to run efficiently.

Key Responsibilities

Process Improvement Support

• Assist in reviewing current store processes to identify inefficiencies, pain points, and improvement opportunities.
• Support in developing process maps, improvement proposals, and workflow documentation.
• Gather feedback from store visits, operations teams, and ...