ENVIRONMENT:

A leading digital technologies company is looking for a Senior IT Manager, who will be at the helm of their IT operations, ensuring their infrastructure and IT governance is robust, secure, and scalable. You'll lead a talented team, drive strategic initiatives, and shape the future of their Tech landscape.

DUTIES:

Infrastructure Support / IT Management

•       Oversee the day-to-day operations of the IT department, ensuring effective management and monitoring controls

•       Lead rapid response to network outages and hardware issues, ensuring minimal disruption and swift resolution

•       Monitor operational performance and implement proactive measures to prevent recurring issues

•       Act as the final escalation point for major incidents and service outages

•       Managing internal support desk

•       Support procurement activities for hardware, software, and services