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Senior Manager, Key Account Management

Company

DPDHL

Location

Malaysia, Johor

Posted

June 19, 2026

Position Overview

Responsibilities

  • Engage regularly with customers to review performance and strengthen relationships.

  • Drive customer retention, account growth, and new business through effective stakeholder management.

  • Partner cross-functionally to deliver aligned and efficient business outcomes.

  • Develop and execute annual customer business plans aligned to strategy.

  • Ensure service performance consistently meets or exceeds customer expectations.

  • Continuously improve processes to enhance productivity and value delivery.

Qualification & Requirements


  • Minimum Bachelor's Degree in Business Administration, Supply Chain & Logistics or Equivalent

  • Minimum 8 years experience as Key Account Manager in the Supply Chain industry and/or 3rd Party Logistics

  • Minimum 3 years Experience and Expertise in Transport and/or Warehouse Operations

  • Must be able to converse, read and wr...

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