Transform customer journeys as the Senior Strategy Manager for 1:1 Communications. Focus on enhancing service communications through AI and process optimization strategies.
You will take ownership of the Always-on Awareness and Service communications strategy, crafting a roadmap that fully supports customer engagement across channels. This role requires a visionary approach to marketing automation and a knack for guiding cross-functional teams towards operational excellence. Build strong partnerships with executive stakeholders to steer initiatives that drive business value.
Key Responsibilities:
• Create strategic framework for Always-on communication
• Lead initiatives to improve campaign processes
• Integrate AI for enhanced marketing automation
• Oversee customer behavior dynamics for targeting
• Cultivate high-performance culture within teams
Requirements:
• At least 5 years leading marketing and strategy
• Expertise in AI-driven solutions and process...