Transform the software landscape as a Senior Customer Success Manager with AWS Canada. Drive strategic initiatives for ISVs through effective cloud and AI adoption strategies.
In this senior role, you will take charge of a targeted portfolio of strategic ISVs, helping them maximize their AWS investments. Your proven skills in executive influence, change management, and program delivery will bridge customer objectives with AWS capabilities. This role calls for a deep understanding of technology's impact on business growth.
Key Responsibilities:
• Manage success for a select group of ISV clients effectively
• Lead strategic planning and co-innovation workshops with executives
• Spearhead sessions to align technology solutions with business needs
• Proactively identify customer risks and implement mitigation plans
• Foster collaborative relationships across AWS service teams
Requirements:
• 5+ years in leading large-scale technical programs
• 2+ years in cust...