Elevate customer experience as the Senior Manager of Customer Transitions at Equinix. Oversee complex, high-impact transitions while collaborating with global teams to ensure minimal disruption.
Equinix is looking for a skilled Senior Manager to lead customer transition programs across our IBX portfolio. This role requires a blend of strategic planning and detailed execution to coordinate moves, exits, and temporary solutions. Successful candidates will have a strong background in program management and cross-functional coordination.
Key Responsibilities:
• Manage end-to-end delivery of transition programs
• Develop comprehensive plans identifying key milestones
• Ensure accountability across teams to fulfill program commitments
• Serve as a key communication point for customer transitions
• Monitor and report on critical performance indicators
Requirements:
• 5+ years of program management experience
• Demonstrated success in on-time, budget-compliant pro...