Elevate operational performance at WestJet as a Senior Manager of Operations Performance Analytics. Drive data analytics initiatives to enhance airline efficiency and guest experiences across operations.
As a crucial senior leader, you will oversee the development of advanced analytics and performance insights. Building collaborative relationships with leaders across operations, commercial, finance, and guest experience, you will transform complex data into actionable insights. Your leadership will yield measurable improvements in key operational metrics, boosting on-time performance and operational resilience.
Key Responsibilities:
• Develop operational scorecards and dashboards for performance visibility
• Present insights to senior leaders and executives monthly
• Analyze operational disruptions and diagnose service failures
• Lead strategic analysis for enhanced network construction
• Build and manage a high-performing analytics team
Requirements:
• 8-12+...