Optus is an Australian telecommunication's company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

At Optus, we're dedicated to doing right by our customers and this role sits at the heart of that dedication. As Senior Manager, Pre Assurance, you will be central to improving our risk and control environment while meeting Optus' Enforceable Undertaking obligations with the ACCC.

Reporting to the Director of Assurance, you'll act as a hands-on advisor by partnering with senior business and risk leaders. You will assess control efficiency, co-design balanced governance frameworks, and drive measurable improvements in risk maturity. Your work will span customer complaints, sales conduct, customer vulnerability, credit management, and credit decisioning.

This is a high-visibility role for an experienced risk and compliance professional who thrives in sophisticated, supervised environments and is ...