The Senior Program Manager is the strategic lead responsible for the overall execution, governance, and optimization of the ISV Marketplace Project. This role oversees the entire 18-person team, orchestrates the transition of regional operations (US, EMEA, APAC), and holds accountability for slashing the Time to Onboard (TTO) from a 40-70 day baseline down to the targeted 12-day milestone via automated engineering.
Experience: 12–15 years of experience managing global transformation programs, cloud operations, enterprise Saa S ecosystems, or large‐scale operational delivery engagements.
Proven track record of managing large‐scale, global program management organizations (PMO) within cloud computing or enterprise Saa S ecosystems.
Expertise in agile methodologies, process re‐engineering, and managing digital transformation initiatives (specifically migrating manual workflows to AI/automated pipelines).
Experience managing multi‐disciplinary teams (Architects, Data Analyst...