The Senior Manager – Project Management / Transitions is responsible for leading end-to-end transition and project management initiatives, ensuring seamless onboarding of new clients, business migrations, process improvements, and operational transformation projects. This role partners with cross-functional teams, clients, and business leaders to deliver projects on time, within scope, and aligned with organizational objectives while minimizing operational risks.

Key Responsibilities

• Lead end-to-end transition projects, including planning, execution, monitoring, and successful project closure.
• Manage client implementations, process migrations, and business transition activities across multiple accounts.
• Develop comprehensive project plans, timelines, risk assessments, and governance frameworks.
• Coordinate with Operations, Quality, Training, IT, HR, Finance, and other stakeholders to ensure project readiness.
• Identify, assess, and ...