Lead and manage end-to-end Duty Reconciliation activities across EU, MENA, and APEC regions, ensuring timely completion, quality review, and effective issue resolution.
Own the reconciliation process for External Billing and Duty Payment activities, including review of reconciling items, unmatched transactions, billing variances, and aged open items.
Ensure reconciliation outputs are accurate, supported by appropriate documentation, and completed in line with agreed SLAs, KPIs, internal control requirements, and audit expectations.
Act as the senior escalation point for complex reconciliation breaks, billing disputes, payment mismatches, process gaps, and stakeholder queries across the supported regions.
Drive structured follow-up with country teams, Finance, Operations, Customs-related stakeholders, and business partners to ensure timely closure of reconciliation issues.
Monitor operati...
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