• Make a meaningful impact on the company and the community
• Join one of the biggest global healthcare manufacturing companies

About Our Client

The client is a well-known, multinational Global Business Service (GBS) in the healthcare manufacturing industry. They are known for their commitment in innovation, building healthcare products that aims at enhancing patient outcomes and well-being.

Job Description

• Lead and track performance objectives and key metrics to ensure service, quality, and corporate targets are achieved.
• Ensure the team is properly staffed and equipped to meet customer demand and service levels.
• Drive continuous improvement initiatives to enhance service quality, customer experience, and brand value.
• Use technology and systems to improve processes and build a high performing, scalable support function.
• Work closely with cross functional teams to identify, test, an...