Senior Process Manager – US Payroll

Location: Manila, Philippines (Hybrid)

About the Role

eClerx Philippines is seeking an experienced Senior Process Manager – US Payroll to lead the delivery of high-quality US payroll operations while driving operational excellence, compliance, client satisfaction, and continuous improvement.

This role is ideal for a payroll leader with extensive hands-on US payroll expertise who has successfully managed teams responsible for end-to-end payroll processing. The successful candidate will combine deep technical payroll knowledge with strong people leadership, stakeholder management, and operational governance to ensure accurate, compliant, and timely payroll delivery across multiple payroll cycles and jurisdictions.

Key Responsibilities

Payroll Operations Leadership

• Lead end-to-en...