Senior Medical Secretary (Private Services)

Location: Birmingham

Contract Type: Permanent

Start Date: ASAP

About the Role

Our client is seeking an experienced Senior Medical Secretary to lead and coordinate the administrative function across its growing private healthcare services.

This is an exciting opportunity for a highly organised and proactive individual to manage a team of Patient Pathway Coordinators, ensuring the smooth delivery of patient booking, pathway management, and administrative processes for both self‑pay and insured patients. The successful candidate will play a key role in driving service excellence, supporting operational performance, and enhancing the patient experience.

Key Responsibilities

• Lead, supervise, and support a team of Patient Pathway Coordinators
• Manage administrative workloads and ensure appropriate service cover
• Monitor referrals, inboxes, clinic act...