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Senior Messaging Engineer (Exchange / Microsoft 365)

Company

GMP Technologies

Location

singapore, singapore

Posted

July 13, 2026

Position Overview

            About the job Senior Messaging Engineer (Exchange / Microsoft 365)  Responsibilities  Provide L3 support for messaging and unified communication platforms 
Manage incident, problem, and request management, including escalations and high severity issues 
Perform root cause analysis (RCA) and implement preventive measures 
Support and deliver infrastructure projects (upgrades, migrations, new builds, end-of-life activities) 
Ensure systems meet SLA, security, and compliance standards 
Drive service improvements, automation, and operational efficiency 
Collaborate with global teams and stakeholders across regions 
Act as technical escalation point and provide guidance to support teams 
Manage vendor and service provider relationships 
Maintain accurate technical documentation and SOPs 
Participate in DR tests, infrastructure events, and global initiatives 
 Requir...
        

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