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Senior Messaging Engineer (Exchange / Microsoft 365)

Company

GMP TECHNOLOGIES (S) PTE LTD

Location

singapore, singapore

Posted

June 24, 2026

Position Overview

Responsibilities
  • Provide L3 support for messaging and unified communication platforms
  • Manage incident, problem, and request management, including escalations and high severity issues
  • Perform root cause analysis (RCA) and implement preventive measures
  • Support and deliver infrastructure projects (upgrades, migrations, new builds, end-of-life activities)
  • Ensure systems meet SLA, security, and compliance standards
  • Drive service improvements, automation, and operational efficiency
  • Collaborate with global teams and stakeholders across regions
  • Act as technical escalation point and provide guidance to support teams
  • Manage vendor and service provider relationships
  • Maintain accurate technical documentation and SOPs
  • Participate in DR tests, infrastructure events, and global initiatives
Requirements
  • Degree in Computer Science, Engineering, or related di...

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