Responsibilities

• Provide BAU network operations support (monitoring, troubleshooting, incident resolution)
• Manage and maintain network infrastructure (firewalls, switches, wireless, load balancers, VPN)
• Support and deliver network projects and enhancements
• Monitor network performance and ensure availability and reliability
• Perform patching, firmware upgrades, and security configurations
• Handle network-related service requests and escalation
• Work with vendors and partners for issue resolution and implementation
• Maintain network documentation, diagrams, and asset inventory
• Ensure adherence to change management and configuration policies
• Support audit requests and maintain required artefacts
• Update security standards and baseline documents
• Participate in procurement and deployment o...