A little more about your role…

If you’re energized by continuously seeking improvement, optimizing deployed environments, and delivering real operational impact, then this role is for you.

Key Responsibilities

• Proactive management and performance of service suppliers and/or manufacturer activities to align with expected service levels.
• Establishing & maintaining standards, processes & procedures relating to the operation of all aspects of the services.
• Remaining current in the knowledge and use of technology to provide recommendations for improving the consistency and cost effectiveness of the services.
• Ensuring that appropriate documentation is available and accurate.
• Develop, monitor, and manage metrics and KPIs to proactively assess infrastructure performance and capacity.
• Creating, executing, and managing repeatable routines that proactively identify improvements.
• Conducting regular ...