Job Description Experience required in Prisma SDWAN configuration, CloudGenix SD-WAN, Palo Alto SD-WAN, Enterprise SD-WAN, WAN Edge Networking Experience working on replacement of ION Experience in troubleshooting tunnels in ION Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience