Lead a team to support Singtel SD-WAN platform products and services in all aspects of maintenance and operations. Represent and lead Platform Operations in simple or complex technical issues. Participate in escalated cases to resolve incidents and ensure satisfactory performance. Execute configuration changes as supported by work orders and change requests after careful review and testing. Govern all SD-WAN platforms in terms of security vulnerabilities, incidents, and remediation. Generate reports on a daily, weekly, monthly, quarterly and annual basis about performance, incidents, security posture, and changes of all platforms. Participate in designing, reviewing and implementing upcoming platform products and services as required.

Make an Impact By

• Lead and manage the platform Ops team
• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and rollouts of new network and systems infr...