The job holder is responsible for the effective and efficient operation of the assigned clinical departments. They ensure that nurses provide competent, holistic, and cost‑effective care to patients in accordance with established hospital policies, procedures, and standards of nursing care and practice. The job holder acts as a resource for junior nurse managers, serves as a role model, evaluates care standards, and integrates evidence‑based knowledge into clinical practice. They foster inquiry and critical thinking among staff to advance care quality and possess strong leadership capabilities, while abiding by NUHS core values and working closely with partners including families, volunteers, and organizations.

Additionally, they are responsible for staff development and the professional growth of nurses to deliver safe, competent, and specialized care of the highest quality.